Reference

What You Agree To When You Use wj8

These terms set out the rules that apply to your account on wj8 — how you open it, how you fund it through bKash, Nagad, or Rocket, and what we each commit to.

Account eligibility appliesbKash, Nagad, Rocket deposits coveredSubject to local law and eligible regionsOne account per personTerms updated when needed
wj8 What You Agree To When You Use wj8
HOW WE OPERATE

How wj8 Handles Your Account and Data

Your account security and data handling sit inside the same framework as these terms. Here is what we actually do, not what we promise in the abstract.

Account Verification We match your bKash, Nagad, or Rocket wallet name against the name on your account. If they differ, we pause withdrawals and contact you to resolve it before funds move.
Data Retention We keep account records for as long as required under applicable rules for the regions we serve. You can request a summary of what we hold by contacting support through the Help Centre.
Session Security Every login session uses a one-time PIN sent to your registered mobile number. If you get an OTP you did not request, contact support immediately and we will lock the session.
Terms Change Requests If you believe a term has been applied incorrectly to your account — a suspended withdrawal, a wallet mismatch flag — email support with your account number and the specific term in question.
TERMS QUERIES

Reach Us About Your Account Terms

Questions about how these terms apply to your bKash deposits, your withdrawal process, or your account eligibility? Our support team handles terms-related queries directly — no waiting queue for account questions. Reach out through the channel that works for you, and we'll give you a straight answer based on your specific account situation.

Team online

Live Chat

Open the chat widget inside your account dashboard. A support agent will respond to terms and account eligibility questions during available hours.

Email Support

Send your query to our support address. For account or payment verification issues tied to these terms, include your registered mobile number.

Help Centre

Our Help Centre covers common terms questions — account ownership rules, wallet name matching for bKash and Nagad, and the withdrawal verification steps.

Common Questions About These Terms

If your question is not answered below, the support channels above are the fastest route to a clear answer on how these terms apply to your account specifically.

No. One account per person. If we detect duplicate accounts linked to the same mobile number or wallet, we may merge or close them and review any pending withdrawals under these terms.

We pause withdrawals until the mismatch is resolved. Contact support with your account number and wallet details, and we will verify and clear it before releasing funds.

We update this page and note the revision date at the top. If a change affects how you use your account, we send a notification to your registered mobile number as well.

Yes. Access and eligibility depend on your local law and the regions wj8 currently serves. If your location is not in a supported region, account registration and deposit services will not be available to you.

Email our support team from your registered address and ask for an account data summary. We will pull together what we hold on your account and send it within a reasonable period.

Contact support immediately through live chat. We will lock your session, run a login history check, and walk you through securing your registered mobile number and wallet access.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.